GM 360°: Results in 100 Days

Anastasia General Manager

GM 360° is the course I’ve been waiting for - it finally acknowledges that GMs and owners barely have any free time. I completed a 360° assessment across the key areas, and with the curator we focused only on my real gaps,  - without repeating the obvious. In the end, I stayed on schedule, closed the weak spots in finance and operations, and didn’t drop my day-to-day workload

Alex GM of an Independent Hotel

I’ve always believed learning should be short - and that only hands-on hotel practice really matters. GM 360° made me realize my experience needed to be structured, and my blind spots closed. I valued the finance and revenue blocks the most: I finally understood the logic behind decisions I used to make on intuition, plus the expert’s one-on-one deep dives into my own cases

Tatyana General Manager, Hotel Group

I was promoted to GM pretty abruptly, and at first I was just putting out fires. Once I finally had a bit of breathing room, I realized I lacked a structured way of thinking: how to build processes by department, how to manage the team, how to look at the hotel through KPIs with no emotions. In GM 360°, what mattered most was how theory immediately connected to my real tasks, and the format made it painless to fit learning into an operational role

Margareta Hotel Finance Director

I’ve never worked for major chains, but I want to grow and feel like my property operates at the level of the strongest players in the market. We have everything: a great location, a strong team, management experience, and foresight. But to operate at that level, you need to learn new things - and implement them fast. That’s why this short, intensive program - with the innovation block - was a great fit for me

Victor Director of Operations

What I valued most in GM 360° was working with real, live cases from hotels across different segments and tiers. There’s a clear theoretical framework, and then a true “take it and do it” format: checklists, examples of management decisions, peer review from practicing GMs. I regularly brought complex service and team situations to the discussions and got feedback from people who are responsible for hotel results every single day